Privacy: what Dukaan POS keeps, and where

Who is responsible

Dukaan POS is made by Muhammad Waqas in Pakistan. For any question about your shop’s data, email waqas.devhub@gmail.com or message +92 310 7969594 on WhatsApp.

Kept on your device

The app keeps your shop’s records in a database on the device it is installed on: products, stock, bills, customers and their udhaar, suppliers and purchases, expenses, day closes and cashiers. Selling, printing and every other counter task work without the internet. Backup files you make yourself are saved as files on the device.

Sent to the cloud, and when

The app goes online for a few things. They are stored with Google Firebase (Firebase Authentication, Cloud Firestore and Cloud Storage), in the shop owner’s account.

• Signing in: your email address and password go to Firebase Authentication. The account record keeps the owner’s name and phone, the shop’s name, type, phone, address and currency, the plan and its expiry date, and the devices signed in to it.
• The product list: on the owner’s device, products, categories and the shop’s receipt and tax settings are sent, so that branch devices can receive them.
• Day totals: when a day is closed, a short summary of that day’s figures is sent, so the owner can see each branch. Only the owner’s account can read these.
• A backup copy: when a day is closed, or when you press “Back up to server now”, a compressed copy of that device’s whole database is uploaded, so the records can be recovered if the device is lost. If nothing has been backed up for three days, it is sent the next time the app opens.

Camera, printers and sharing

• The camera is used only to read barcodes, on the device.
• Printers are reached directly over Bluetooth, USB or serial.
• A receipt or statement is shared on WhatsApp only when you press Share, and it goes through WhatsApp.

This website

• Visits are counted with Cloudflare Web Analytics: pages, where visitors came from and their country. It sets no cookies.
• Your light or dark choice is remembered in your own browser.
• The demo runs in your browser and sends nothing anywhere.
• Messages you send by WhatsApp or email go through those services.

Questions and removal

To ask what is kept for your shop, or to ask for your account and its cloud copies to be removed, email waqas.devhub@gmail.com or message +92 310 7969594 on WhatsApp.